Privacy Policy

Introduction

Basis for the privacy policy: European Union General Data Protection Regulation (GDPR).

Author: RTPro Ltd., hereinafter referred to as the "Company"

This is a register and privacy statement in accordance with the Personal Data Act and the EU General Data Protection Regulation (GDPR).

Updated 01.12.2020

Personal rights

The right to obtain personal data held by the Company and confirmation of whether personal data is being processed.
If your personal information held by the Company is incorrect, you can contact us and have your information corrected.
You have the right to request that the Company delete information that is no longer necessary for the purpose for which it was collected or processed.
You may request that the Company restrict the use of your personal data. You have the right to object to the processing of your data if it is processed for direct marketing purposes. You also have the right to complain to a national data protection authority (DPA) if you are concerned about how the Company processes your personal data.

If you would like to exercise any of these rights, please contact the data protection officer at the email address provided.

For more information about the General Data Protection Regulation, please visit From the EU GDPR website.

Collection and processing of your personal data

The company collects and processes personal data in order to operate efficiently and provide you with the best possible products and services. You provide your personal data directly to us.

You provide your personal data when you create an online account, make a purchase, accept a contract or contact the Company's support. We may also collect and process personal data when using video surveillance to prevent theft and vandalism, provide optimal service, support operational processes and deal with laggards.

You provide your personal information when you create an online account, make purchases, accept a contract, or contact the Company's support.

The personal data we process may consist of the following:

Name, street address, postal code, country, city, telephone number, email address
Bank account
Credit card information
Vehicle location information

We may share your personal information with vendors acting on our behalf or with third parties when required by law or due to legal process or obligation, e.g. at the request of the police, tax authorities or other authorities.

We retain personal data in accordance with the retention periods of the Company's data retention policy. For more information, please contact our Data Protection Officer by email.

Use of the company's website

Providing personal data to third parties

The Company may provide personal data to third parties in accordance with applicable laws and codes of conduct, for example because the Company is legally obligated to do so.

Cookies

The company uses cookies to count the number of visitors to our website. If you do not want us to record your visit, please disable cookies in your browser. Disabling cookies may limit your experience on our website and the use of our services.

What are cookies?

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. The next time you visit the same website, the website will access the information in such a file so that it can recognize your computer or mobile device in order to deliver tailored content.

Why does the Company use cookies?

A well-functioning website

Cookies ensure that the website functions properly. For example, by using cookies, you do not have to enter the same information over and over again, nor do you receive the same information again when you visit the website again.

Our website is properly secured. The cookies we use do not put your computer or mobile device at risk.

What cookies does the Company use?

Tracking cookies

Our device downloads tracking cookies to your computer or mobile device so that we can recognize your device the next time you visit our site. There are two types of tracking cookies: session cookies and persistent cookies. Session cookies allow us to see which parts of the site you viewed during your visit. Persistent cookies allow us to recognize your computer or mobile device if you visit our site again.

Analytics

Our website uses cookies from third parties such as Google, Facebook and LinkedIn. We use these cookies to understand how our website is used so that we can improve it.

Social media links

Our website may contain links to the following websites: Google+, Facebook, LinkedIn, Twitter. The links use social media service codes that may download cookies to your device.

Access, correction and deletion of data

You can request a statement from the Company about what personal data about you is being processed or has been processed. The Company will send a statement within four weeks. If there are errors in the data stored by the Company, you can request in writing that the Company corrects this information. The Company may charge a fee for sending the above statement.

Changes

The Company is constantly developing its website and the products and services it offers. The above text will be evaluated and adjusted in accordance with these developments. Changes will also be made in accordance with the requirements of law and regulations. The Company recommends that as a user of the website, you regularly review the privacy policy in order to stay up to date with the Company's current privacy practices.

Protection of personal data

The Company protects your personal data by implementing appropriate technical and organizational measures to ensure that the level of protection is appropriate to the risk. The Company also provides its personnel with data protection training and training on the basic principles of processing protected data. The Company restricts access to data on a need-to-know basis.

Changes and updates

We may change our Privacy Policy from time to time. While the Company will endeavor to keep you informed of changes to the Privacy Policy, we reserve the right to make changes without notice.

Data Protection Officer email address

The Company has made every effort to develop internal procedures, protect personal data, raise awareness and provide answers to data protection questions regarding the personal data collected by the Company and its use. The Company has also appointed a Data Protection Officer (DPO) and created a DPO email address, which you can contact if you wish to make a complaint or exercise any of your personal data protection rights.

RTPro Oy
Ahlmaninkatu 2E
40100 Jyvaskyla
customerservice ( at ) customerservice.com